Legal
Cancellation and Refund Policy
Last updated: August 5, 2026
Boardmarks is a digital product. This policy explains how to cancel a subscription, when you are eligible for a refund, and how long a refund takes.
Free trial
The 7-day free trial costs nothing and needs no cancellation. You can stop using Boardmarks at any time by removing the extension from Chrome.
How to cancel a Yearly subscription
- Email shantilalmukesh@gmail.com from the address used at purchase, or submit our Contact form, with the subject “Cancel subscription”.
- Include your payment reference, license key, or Razorpay order/subscription ID.
- We confirm cancellation by email within 2 business days. No further yearly renewals are charged after cancellation is confirmed.
- Cancellation stops future renewals. Your Yearly license stays valid until the end of the paid period, unless a refund is approved. Lifetime purchases have no renewals to cancel.
Refund eligibility
- 7-day refund window: if you request a refund within 7 days of your first payment for a plan, we refund the full amount.
- Service not delivered: if payment succeeded but paid features were never activated and we could not fix it, we refund the full amount regardless of the 7-day window.
- Duplicate or accidental payment: the extra payment is refunded in full.
- Discontinued plan: if we withdraw a paid plan mid-term, we refund the unused portion of the current billing period on a pro-rata basis.
When refunds are not available
- Requests made after the 7-day window for a billing period that has already been used, except in the cases listed above
- Loss of locally stored workspace data caused by removing the extension, clearing browser data, or losing access to your Chrome profile or device
- Incompatibility with a non-Chromium browser, or with browser configurations that block extensions
- Requests where fraud, chargeback abuse, or policy violation is established
If your case is not covered above, still write to us. We review requests individually and try to be fair.
Refund processing time
- We review and respond to every refund request within 2 business days.
- Approved refunds are initiated within 3 business days of approval.
- The amount is credited back to the original payment method. Depending on your bank or card issuer, it typically appears within 5–10 business days after we initiate it.
- Refunds are always issued to the original payment method. We do not send refunds to a different account, and we do not issue cash refunds.
Contact for cancellations and refunds
Email shantilalmukesh@gmail.com or call +91 83739 85998. Support hours: Monday to Friday, 10:00 AM – 6:00 PM IST.